AI accessibility · Topic index
Claude Code setup and account access
Choose a topic for official installation, supported locations, account requirements, network basics, billing, identity verification and appeals.
Check availability and account requirements before installing or paying. Use the identity and appeal topics when the account prompts you. Store prices are comparison data.
See Claude prices by country →Browse the topics
Fix “Temporarily unable to authenticate”
Check outages first, then expired logins and keychain errors.
Read topic → 01 · P0Claude Account Banned? Official Appeal Steps & Templates
Check an account-disabled notice, submit an official appeal, request billing help and use available data-export options.
Read topic → 02 · P0Claude Persona ID Verification: Supported IDs & Fixes
Prepare your own physical photo ID, follow the official Persona flow and contact support for failed verification.
Read topic → 03 · P0Claude Network Troubleshooting: IP, WebRTC & CLI Proxy
Check service status, approved proxy settings and TLS trust. IP labels and WebRTC tests do not establish Claude access eligibility.
Read topic → 04 · P1Claude Code Install Guide: EACCES, OAuth & claude doctor
Install from the official Claude Code source, verify PATH and permissions, sign in with your account and run claude doctor.
Read topic → 05 · P1Claude Supported Countries & “Not Available” Error
Check Anthropic’s supported locations, distinguish missing price data from access restrictions and contact official support.
Read topic → 06 · P1Claude Billing Guide: Card Declined & Payment Fixes
Check the purchase channel, real billing details and payment status; contact your card issuer or official support for a declined payment.
Read topic → 07 · P2Claude Code Local Setup: NTP Clock, Keychain & Cache
Check system time, local credential storage and Claude Code diagnostics before resetting settings or cached data.
Read topic → 08 · P2Claude Account Requirements: Email, Phone & Security
Check supported locations, use your own email and follow the verification and security options shown in official signup.
Read topic →Overview FAQ
Where should I start with Claude Code setup?
Check supported-location and account requirements first, then follow the official installation guide. The topic links below cover each step.
Does a country storefront price prove access eligibility?
No. Store prices are comparison data; Anthropic’s supported locations and your actual location determine access eligibility.
What if my Claude account is disabled?
Keep the official notice, sign in with the restricted account and use the appeal form linked from the ban page. See the appeal topic for details.
Each topic contains detailed guidance, official sources and its own FAQ.